Independent Financial Advice Research Tools

Case study: Julian Harris Adviser Network

Synaptic Suite is the chosen tool to provide comprehensive independent advice research for member firms seeking to evidence their delivery of compliant independent advice.


Julian Harris Adviser Network has been providing its services to IFAs and Mortgage Advisers since 1992.

"For Investment and Pension advisers, we recently chose to recommend the full suite of Synaptic Software. It is my view, and that of our IFA compliance and training personnel, that this would improve the compliance standard of our client files, improve efficiency and time for advisers, assist with protecting them and the network from future complaints, and provide advisers with easy-to-produce, professional reports."

A portrait photo of Julian Harris, Director of the Julian Harris Adviser Network

Julian Harris

We plan to continue to expand in a risk-controlled steady manner with like-minded advisers from sole traders to multi-adviser AR firms, whom we help to grow bigger. Our primary ethos is to enable our members to offer totally independent advice to their clients, providing products and services selected from the whole marketplace at the best possible rates.

No restricted panels, no loaded premiums and no mandated Investment Platform or CIP. We assist our members to achieve this goal in an FCA compliant manner. Our next key ethos is to use technology to enhance and optimise our performance and that of our members. We were looking for a software tools which we could recommend for our investment and pension advisers to provide comprehensive suite of tools.

The Solution

Julian Harris Adviser Network chose Synaptic Suite because it offers a large range of comprehensive modules, covering all the areas that an IFA needs when coupled with their in-house compliance services. It enables IFAs to assess a client's attitude to risk and capacity for loss, survey all the options and compare all providers within the whole marketplace (platforms and providers direct) and produce professional reports for new business as well as AC Servicing files, all in a time efficient manner. A system working for the best interest of the client and the adviser, not just compliance.

The A2R Attitude to Risk Questionnaire is an integral part of the Synaptic proposition and maps to the Moody's risk framework within the toolset. This provides the basis of a consistent risk profiling of clients and investments. For suitability and optimum advice outcomes, it is important that we can offer the industry's leading risk management, which we believe Moody's to be. We also require research that is proven and above all independent; values that underpin our network's ethos and practices. We are also interested in the software launches that form part of the Synaptic road map over the next 12 months.

The Impact

  • Improves the compliance standard of client files.
  • Improves efficiency and time for advisers.
  • Assists with protecting advisers and the network from future complaints.
  • Provides a robust and repeatable research process.
  • Technology to support independence and unbiased research.

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