Research Blog

Tiina Stephens, Chief Operating Officer, Synaptic Software Limited

Tiina Stephens
Chief Operating Officer
Synaptic Software Limited

19 March 2021

Very often when I look around in meetings, virtual or physical, I’m aware that I am the only one representing my gender. For a very long time, I didn’t consider this as being anything unusual as it just was the norm.

Eric Armstrong, Client Director, Synaptic Software Limited

Eric Armstrong
Client Director
Synaptic Software Limited

17 March 2021

The FCA’s current emphasis on risk and suitability was firmly established in the key guidance consultation paper FCA GC 11.01 (2011): Assessing suitability: Establishing the risk a customer is willing and able to take and making suitable investment selection.

Eric Armstrong, Client Director, Synaptic Software Limited

Eric Armstrong
Client Director
Synaptic Software Limited

22 February 2021

Research’s role is unequivocally set out in the Financial Conduct Authority’s (FCA) Thematic Review document1 as defining the difference between good and bad advice. It puts suitability at the centre of advice and, by extension, advisers’ key contribution. There are too many emotional facets, compromises and complexities in advice for it to be automated any time soon, but research can and should be automated.

Eric Armstrong, Client Director, Synaptic Software Limited

Eric Armstrong
Client Director
Synaptic Software Limited

03 February 2021

Regulatory initiatives, including the Retail Distribution Review (2012), have promoted a client-centred, holistic approach to financial advice, moving it further into goal-based financial planning territory and away from the emphasis on product-pushing that existed at a time when behemoth providers and commission dominated the financial services industry.

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